REFUND AND RETURNS POLICY

At TRUSTINSURE, we are committed to ensuring your satisfaction with your purchase. If you are not satisfied with your order, our Refund and Returns Policy allows you to return or exchange items within a specific period.

Eligibility for Returns:

  • You have 30 days from the date of purchase to return an item for a full refund or exchange.
  • Items must be unused, in their original packaging, and in resellable condition.
  • Proof of purchase is required for all returns and exchanges.

Non-Returnable Items:

Some items are not eligible for returns or refunds, including:

  • Gift cards
  • Custom or personalized items
  • Items marked as non-returnable at the time of purchase

Return Process:

To initiate a return, please follow these steps:

  1. Contact our customer service team at info@trustinsure.click to request a return authorization.
  2. We will provide you with a return shipping label (if applicable) and instructions on how to return your item.
  3. Pack the item securely in its original packaging, including all accessories, instructions, and documentation.
  4. Ship the item back to us. Please ensure that the package is insured and tracked for your protection.

Refund Process:

Once we receive your returned item, we will inspect it to ensure it meets the return conditions. Upon approval, we will issue a refund to your original payment method. Please note that shipping fees are non-refundable, and return shipping costs may apply.

Exchanges:

If you would like to exchange an item, please contact our customer service team to ensure the item is in stock. The new item will be shipped after we receive and inspect the returned item.

Damaged or Defective Items:

If you receive an item that is damaged or defective, please contact us immediately. We will arrange for a replacement or refund, depending on availability.

Contact Us:

For assistance with returns, refunds, or exchanges, please contact us:

TRUSTINSURE
1604 E Troy St Wausau, Wisconsin
Phone: (715) 675-7737
Email: info@trustinsure.click
Website: trustinsure.click

LAST REVISED: December 7, 2024